In my capstone course at Emporia State University, I worked with Payless ShoeSource to apply instructional design processes in order to develop a new associate customer service training program. At the end of the course, I presented my project in an open forum.
Please feel free to review each step of my project. Select a step below to review.
Please feel free to review each step of my project. Select a step below to review.
Analysis
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Design & Development Report
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Implementation Report
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Final Evaluation Report
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Final Presentation Materials
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